Introduction
Welcome to L&D Free Spirits, the trading name of Free Spirits Network Ltd, a platform dedicated to empowering freelancers and organisations within the Learning and Development (L&D) industry. These terms and conditions govern your use of the L&D Free Spirits website https://ldfreespirits.com.
Acceptance of Terms
By accessing or using our platform, you agree to be bound by these terms and conditions, along with our Privacy Policy and any other related documents. If you do not agree to these terms, please do not use our website or services.
Membership and Subscription
L&D Free Spirits provides membership services through an online platform accessible via a paid subscription. Membership includes access to resources, development tools, networking opportunities, and dedicated support. By subscribing to our services, you agree to comply with the terms of the subscription, including payment obligations.
Memberships are an annual agreement. If you choose to pay for your membership monthly, you are still committed to a 12-month membership term. You have the option to change your payment method to an annual payment at any time during your membership.
Intellectual Property Rights
All content on the L&D Free Spirits website, including text, graphics, logos, and software, is owned by Free Spirits Network Ltd or its licensors and is protected by intellectual property laws. You may use our content for personal and non-commercial purposes only unless otherwise stated, any other use is prohibited without our prior written consent. You must not duplicate or share any content which is restricted to members only without prior written consent.
User Conduct
Members and users of our platform are expected to engage respectfully and professionally with each other. You must not use the website to spam members of the L&D Free Spirit website, LinkedIn group or Slack community. We reserve the right to remove any content or terminate membership for conduct that we deem inappropriate, offensive, or in breach of these terms.
The decision to remove content and/or terminate membership is at the sole discretion of L&D Free Spirits Founder, Kim Ellis.
Disclaimer and Limitation of Liability
L&D Free Spirits provides its platform and services on an “as is” basis. While we strive to provide valuable and accurate information, we do not warrant the completeness, accuracy, or reliability of any content or services provided. To the fullest extent permitted by law, we exclude all liability for any loss or damage arising from the use of our platform or services.
Payments and Refunds
Payment Methods
L&D Free Spirits accepts payments for subscriptions, resources, courses, and event registrations through major credit cards. When you provide a credit card number, you authorise Free Spirits Network Ltd to charge it for the agreed membership fees and any other services you may purchase. This authorisation includes a Continuous Payment Authority (CPA), allowing us to attempt to take payments after a previous failed payment attempt due to insufficient funds or other issues. We are not held responsible for any overdraft fees or other charges your bank may impose.
Subscription Renewal
Your subscription will automatically renew at the end of each billing cycle using the payment details on file, under the CPA, unless you cancel your subscription before the renewal date.
Refund Policy
- Subscriptions: Members have the right to cancel their subscription and request a full refund within 14 days of the initial subscription start date or renewal. To request a refund, please email hello@ldfreespirits.com with your membership details. Refunds will be processed to the original payment method used during purchase.
- Termination for Breach: If a user’s membership is terminated by Free Spirits Network Ltd for breach of the terms and conditions, no refund will be provided, regardless of the time remaining on the subscription.
- Resources: Payments for digital resources that are immediately available for download or access upon purchase are exempt from our refund policy, given their irreversible nature of delivery.
- Courses and Future Events: Payments for courses or registration for future events can be refunded in full if the cancellation request is made up to 24 hours before the start date/time of the course or event. To cancel and request a refund, please contact us at hello@ldfreespirits.com with your registration details.
Failed Payments
In the case of a failed payment attempt, we will notify you and may reattempt to process the payment under the authority granted by the CPA. It is your responsibility to ensure that sufficient funds are available and that your payment details are up to date.
Changes to Payment Policies
We reserve the right to modify our payment and refund policies at any time. Such changes will be effective immediately upon posting on our website. Your continued use of our services after such changes have been made constitutes your acceptance of the new terms.
Amendments
We reserve the right to amend these terms and conditions at any time. Any changes will be posted on our website and will take effect immediately. Your continued use of our services following any changes constitutes your acceptance of the new terms.
Governing Law
These terms and conditions are governed by the laws of the United Kingdom. Any disputes arising out of or related to these terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.
Contact Us
If you have any questions about these terms and conditions, please contact us at hello@ldfreespirits.com
If you prefer to write to use, please address correspondence to Kim Ellis, L&D Free Spirits, 62 Market Street, Milnsbridge, Huddersfield, West Yorkshire, England, HD3 4HT.
Effective Date
These terms and conditions are effective as of 20 August 2024.