Ever wondered what it’s actually like to work with a VA?
Or whether you even need one?
Join Nicola from Star Admin Services, for a live Q&A where nothing’s off limits. She’ll be answering your questions on how VAs actually work with clients, what they do day to day, how they charge and the difference between retainers and ad hoc support (spoiler: one of them will save you a headache).
We’ll talk boundaries too, because good VA relationships run on them. This isn’t about finding someone to work FOR you. It’s about finding someone to work WITH you. Bring your questions, bring your scepticism, bring anything you’ve always wanted to ask but never quite got round to. Nicola runs her own VA business supporting small creative businesses and freelancers, so she’s heard most of it and she’s happy to be honest about all of it.
What you’ll take away
- A clearer understanding of what a Virtual Assistant actually does (and doesn’t do)
- The different ways VAs work with clients, including retainers and ad hoc support
- How to decide whether you’re ready to outsource parts of your business
- Practical tips for building a productive, professional relationship with a VA
- Honest answers to the questions you’ve always wanted to ask about working with a VA
Who should attend this session
Freelancers, sole traders and small business owners who are curious about outsourcing admin, thinking about working with a VA or just want to know what actually goes on behind the scenes before they take the leap.
About the speaker
Nicola is the founder of Star Admin Services, a VA business supporting small creative businesses and freelancers across the UK with diary management, inbox management, travel planning, admin and more. With over 35 years’ experience in senior PA and administrative roles, she brings serious expertise to small business admin, minus the corporate stiffness. Nicola recently won the Prestige Awards Yorkshire VA Company of the Year 2026/27 and is a firm believer that good admin support should feel like a partnership, not a transaction.
This session is free for everyone to attend live. The recording will be available to Free Spirit members only.
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