Adapt your style and connect better with clients
People can be challenging to connect with. We may find them rude, vague, overly detailed, too passive, too aggressive, etc. While this can be true, often, we misinterpret their actions because they act from a different framework. Sorting this out eases the way to better relations.
Our perceptions are filtered through our communication style.
Learning about these styles and how to adapt to better connect is a crucial skill. It’s key to effective training and a core emotional intelligence.
What you’ll take away from this webinar:
- Dive into different communication styles and learn how to recognise them, so you can connect better with your clients.
- Pick up some simple ways to adjust your communication style, making your conversations with clients feel more comfortable and effective.
- Sharpen your people skills by mastering communication techniques that help you build stronger connections.
Who should attend?
This webinar has been developed for self-employed professionals who work within the L&D industry. Even if this isn’t you, there will still be great insights for employed professionals and people who do not work within L&D.
About your host:
Alan Krieger is a US based trainer, coach and consultant. Alan has been in L&D for 32 years, running his own company, Krieger Solutions, LLC. His focus is on leadership, communication and teambuilding skills. Alan has developed a communication style assessment to help leaders better understand their staff and to help teams learn to work together more collaboratively. He has proposed an upgrade to the Golden Rule – ask him what the Golden Rule 2.0® is.
